The Product
Green First App is a recycling app that helps and encourages people to protect the environment by offering competitive features and rewards. In the app, people can report pollution and gets rewarded by solving the environmental problems that have been reported.
Project Duration
February 2022 to March 2022
The Problem
Increasing environmental crises. Unpredictable garbage footprint by society.
The Goal
Design an app to encourage people with a competitive way to increase awareness of climate crises and draw attention to potential new users by giving certain benefits to users.
My Role
UX designer designing an app for Green First from conception to delivery.
Responsibilities
Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs.
User Research: Summary
I conducted interviews and created empathy maps to understand the users I’m designing for and their needs. A primary user group identified through research was working adults who follow garbage management rules in their daily life and those who are willing to help solve environmental issues by separating their garbages in the home by following garbage colour code and trying to reduce plastic waste in their daily life. Most interview participants reported feeling bad about the garbage disposal problem, but they didn’t actively try to solve this issue.
Persona: Justine
Problem Statement
Justine is a Psychology Student who needs a way of encouragement to increase recycling. Because she wants to raise the awareness of climate crisis.
Wireframes
As the initial design phase continued, I made sure to base screen designs on feedback and findings from the user research
Low-fidelity Prototype
Using the completed set of digital wireframes, I created a low-fidelity prototype. The primary user flow I connected was reporting pollution, so the prototype could be used in a usability study.
Usability Study: Findings
Round 1 Findings
1. Users need clear button order
2. Users need clear user flow for submitting pollution feature
3. Users need clear indications for the map feature
Round 2 Findings
1. Users need multiple ways of login
2. Users need a better progress view
Mockups
High-fidelity prototype
The final high-fidelity prototype presented cleaner user flows for reporting pollution and reviewing the reported pollution in the area. It also meets user needs by offering rewards.
Accessibility considerations
1. Used icons to help make navigation easier.
2. Used detailed imagery for bikes and indicated icons to help all users better understand
the designs.
the designs.
3. Provided access to users who are vision-impaired through adding alt text to images for screen readers.
Takeaways
Impact:
Users shared that the app made garbage waste seem like something they could actually help reduce. One quote from peer feedback was that “the Green First app helps bring caring about the environment to a personal level in a way that’s easy and engaging.”
What I learned:
I learned that even though the problem I was trying to solve was a big one, diligently going through each step of the design process and aligning with specific user needs helped me come up with solutions that were both feasible and useful.
Let's Connect!
Thank you for your time reviewing my work on the Green First app! If you’d like to
see more or get in touch, my contact information is provided below.
see more or get in touch, my contact information is provided below.